Senior DevOps Engineer

Remote, but must be based/live in Portugal

As a senior member of the DevOps team, you will build and maintain Tillster’s AWS cloud infrastructure, automation, and tooling to support the software development life cycle, and robust monitoring and alerting of our unique restaurant-ordering platform-as-service. Your creativity and skills will directly support a platform that processes millions of transactions for well-known, international brands in the quick service and casual dining industry such as Burger King, Pizza Hut, and many others as we scale globally.

You’ll be depended upon to provide innovative approaches to infrastructure as code, continuous integration and continuous deployment. This role demands a motivated and self-directed engineer who embraces challenges and solves problems with detailed execution and follow-through. You are an effective communicator and team collaborator who pushes fellow team members to think about problems and solutions in new ways.
What you’ll do:

• Build, monitor and scale our AWS infrastructure to support our platform-as-service
• Tackle complex infrastructure challenges with scalable automation and CI/CD solutions
• Work on multiple production-class Kubernetes environments
• Build custom tools and instrumentation to ensure service availability
• Implement custom monitoring across the entire application stack, including 3rd party APIs and Point of Sale systems
• Work with partners and vendors on technical improvements and fixes
• Constantly research new technology, strategy and techniques that will benefit the team, the company, and its clients
• Participate in a weekly on-call schedule, and respond in emergency situations
• Mentor more junior team members to improve their skill-sets

 
Who we’re looking for:

• You have professional experience in AWS technologies and architectures and understand the unique performance and operational characteristics of applications that run there
• You think of infrastructure as code and prefer automation over manual implementation
• You have professional experience running containerized applications using Docker and Kubernetes
• You’re comfortable troubleshooting JVM-based microservices in a high-performance, high-availability environment
• You can creatively solve complex customer or internal business requirements
• You are experienced in DevOps programming and you can demonstrate advanced expertise in at least one language such as Groovy, Python, Javascript/Node.js, Go, Bash
• You understand how technical debt is undesirable and know how to identify and remediate it
• You understand performance tuning concepts and how they apply to high-traffic web and mobile application environments
• By habit, you track and document your work and time with tools like JIRA and Confluence, Slack and email
• 5-7 years of professional experience
• BS/CS or similar field degree or experience

 
Technologies you are familiar with:
 We’re looking for ‘jack-of-all-trades’ who has hands-on, professional experience with the following technologies:

• AWS – Tillster is 100% in AWS. We make heavy use of VPCs, EC2, RDS, EC, ES, S3, CloudFront, Route53 and many others
• CloudFormation and Terraform for Infrastructure as Code in common practice
• Linux – command-line and system administration skills are a requirement
• Jenkins – used for CI/CD, builds, and deployment
• Kubernetes – production implementation and management in AWS of containerized applications
• Monitoring – familiarity with industry-standard monitoring tools such as CloudWatch, AppDynamics, New Relic, Datadog, Dynatrace, Sensu, etc
• Logging aggregation systems such as ELK, Splunk, Graylog, etc
• Tomcat – Production experience managing Java-based applications
• HTTP servers and load balancers such as Nginx, Apache, HAProxy, etc.

The Interview Process

1. Recruiter interview with a Talent Acquisition Specialist
2. Interview with Dev Ops Team
3. Final interview with our Program Leader Portugal

Thriving at Tillster
As a member of Tillster, you will embody our core values:
 ·     Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
 ·      Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
·      Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
·      Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
·      Drive Results: Focus on achieving tangible outcomes and delivering high performance.
·      Own It: Take responsibility for your actions and the success of your work.
·      Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Making a Difference in the Tillster Way
 Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Follow us on:
Tillster: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/

Pay and Benefits (PORTUGAL)

• Compensation competitive to market and geographical location.
• Meal allowance for each day worked available through meal card.
• Home/Office allowance reimbursement per calendar month, pro-rated based on employment start date.
• Health insurance: Tillster pays the premium for employee private health insurance. Employees have the option to add their spouse/dependents at the employee’s cost.
• Holidays: Up to 14 federal and local/municipal holidays in accordance with applicable Portuguese Labour laws, dependent on your employment start date.
• Vacation: Up to 22 days of vacation every holiday year, pro-rated based on employment start date.
• Education, Learning & Development: We offer LinkedIn Learning courses; and ongoing learning and development opportunities.

Tillster is proudly an Equal Opportunity Employer
No Visa Sponsorship
Principals only – no Agencies or calls please
 
 

About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

Thriving at Tillster
As a member of Tillster, you will embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Follow us on:
Tillster.com: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/