Systems Engineer
Hybrid Role MUST BE BASED IN SAN DIEGO 2-3days On-Site
Position and Duties: As a Windows/Azure Systems Engineer, you'll play a crucial role in designing, implementing, and maintaining our Windows-based systems and infrastructure. Your expertise in Windows operating systems, networking, and security will be essential in ensuring our systems run smoothly and securely.
Position Summary and Key Responsibilities
Requirements (20%):
- Design, deploy, and manage Windows 0365 cloud and server environments.
- Monitor and maintain system performance, security, and availability.
- Implement and manage Windows Servers, Group Policy, and other Windows-based services (e.g., ADFS, SSO, ADConnect, Certificates, Duo MFA).
- Design, implement, and manage identity and access management solutions to ensure secure and efficient access to systems and data.
- Develop and enforce policies and procedures for user account management, including provisioning, de-provisioning, and access reviews.
- Monitor and audit access controls to ensure compliance with security policies and regulatory requirements.
- Conduct regular access reviews and audits to ensure appropriate access levels are maintained.
- Troubleshoot and resolve hardware and software issues.
- Perform regular system updates.
- Manage all internal, corporate, and physical server patches.
- Oversee backup processes and conduct quarterly backup reviews and audits.
- Maintain and support physical and virtual server infrastructure.
- Ensure high availability and disaster recovery solutions are in place.
- Manage storage solutions and optimize performance.
- Work closely with IT team members to develop and implement IT strategies.
- Lead the Identity & Access Management (I&AM) program in collaboration with Security and IT.
- Ensure compliance with company policies and industry regulations.
- Provide technical support and guidance to end-users and other IT staff.
- Take on special projects and assignments that align with business initiatives, ensuring seamless integration of IT solutions to support organizational goals.
- Work with VP and Networking Manager and other management to evolve the corporate infrastructure.
- 4+ years of experience in Windows systems engineering, I&AM or a similar role.
- Strong knowledge of Windows Server 2016/2019/2022.
- Experience with virtualization technologies (e.g., VMware).
- Proficiency in Intune and Microsoft O365.
- Skilled in scripting languages (e.g., PowerShell, Bash).
- Experience with cloud platforms (e.g., Azure, AWS, Route 53).
- Working knowledge of Microsoft Entra.
- Familiarity with networking concepts (e.g., TCP/IP, DNS, DHCP).
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Working knowledge of Linux.
- Microsoft Certified: Windows Server Hybrid Administrator Associate or similar certification.
- Certification in cloud platforms (Azure, AWS).
- Knowledge of ITIL practices.
- Recruiter interview with a Talent Acquisition Specialist
- Interview with IT Support Team Leader
- Final interview with our Head of Cyber Security
- Expected base salary range $85,000 - $105,000. + . Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.
- Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.
- Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.
- Holidays: The company observes ten (10) paid holidays per calendar year.
- Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.
- Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.
- Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.
No Visa Sponsorship
Principals only – no Agencies or calls please
About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
Thriving at Tillster
As a member of Tillster, you will embody our core values:
- Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
- Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
- Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
- Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
- Drive Results: Focus on achieving tangible outcomes and delivering high performance.
- Own It: Take responsibility for your actions and the success of your work.
- Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.
Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Follow us on:
Tillster.com: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/