Quality Assurance Engineer- Automation for Call Center  
(REMOTE BUT MUST LIVE IN PORTUGAL)

About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform: one scalable, enterprise class solution – to create world-class digital engagement solutions.  Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and making the till grow for Tillster and our customers.

Are you a passionate Quality Assurance Engineer with a knack for automation testing and knowledge in manual testing then Tillster is the place for you.

Job Description:

• Work independently under a supervision of a Test Leader on automation tasks as needed
• Create test artifacts, including Test Plan, Test Level of Effort, Test Reports
• Create and maintain reusable test data for automation scripts
• Continue "Shift-Left" process by collaborating with Dev and Business to identify critical issues in early stages of requirement analysis and development
• Trace test cases and results back to specific user stories/requirements/quality risks
• Ability to organize/manage multiple priorities and projects coupled with the flexibility to adapt to changes in a fast-paced environment
• Participate in regular Defect triage discussions and co-ordinate with different stakeholders for fast defect resolution and re-test
• Continue to maintain best practices and tools for testing and test automation

Requirements:

• Minimum 3+ years of experience working as an Automation Test Engineer in Agile environment
• Strong knowledge of automation skills with Java and Selenium. Candidate should have hands-on experience of all the phases of automating the application including but not limited to designing, coding and reporting
• Strong experience in API testing and automation
• The candidate must have experience with utilizing existing automation frameworks and aligning with existing frameworks to maintain existing automation scripts and to create new automation scripts
• Develop, maintain, and execute automated test strategy / test plan / scripts for requirement/user story validation, integration and regression testing.
• Provide accurate and precise estimates for assigned task duration and work effort, along with confidence level, and foreseeable dependencies
• Assessing testability aspect and suitable tools including automation with Java, Selenium, SOAP UI etc.
• Experience in Mobile and Web Solutions a plus.
• Experience with Appium is a plus
• Experience with CI/CD tools is a plus
• Knowledge and experience in Manual testing as well.
• Knowledge of TypeScript is a plus
• Performance Test experience is a plus
• Good communication skills.

The Interview Process
1. Recruiter interview with a Talent Acquisition specialist
2. interview with our Quality Program Manager
3. Final interview with our Quality Team Leader for Portugal 
 

Making a Difference in the Tillster Way
 Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Follow us on:
Tillster: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/

Pay and Benefits (PORTUGAL)

• Compensation competitive to market and geographical location.
• Meal allowance for each day worked available through meal card.
• Home/Office allowance reimbursement per calendar month, pro-rated based on employment start date.
• Health insurance: Tillster pays the premium for employee private health insurance. Employees have the option to add their spouse/dependents at the employee’s cost.
• Holidays: Up to 20 federal and local/municipal holidays in accordance with applicable Portuguese Labour laws, dependent on your employment start date.
• Vacation: Up to 22 days of vacation every holiday year, pro-rated based on employment start date.
• Education, Learning & Development: We offer Udemy Learning courses; and ongoing learning and development opportunities.

Tillster is proudly an Equal Opportunity Employer

No Visa Sponsorship

Principals only – no Agencies or calls please

 

About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

Thriving at Tillster
As a member of Tillster, you will embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Follow us on:
Tillster.com: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/