Senior Human Resources Business Partner – EMEA

Job Summary

• Working with US-based corporate leadership – aligning regional business activities with corporate priorities and serving as a bridge across EMEA and US operations.
• Collaborating with in-country leadership (Germany, Portugal, Spain, and UK) – building trust-based relationships and aligning leadership, functions, teams, and individuals to business priorities.
• Owning and driving, under the management of the VP-HR in the U.S.

• Payroll, Benefits & Compliance – Own payroll for Portugal; partner internally and externally for Germany and Spain payroll; administer benefits (Coverflex, AdvanceCare); manage external partners (KMED and others).
• HR Programs & Processes – Manage employee lifecycle programs (onboarding, offboarding, career pathing, learning and development via Udemy for Business, referral program, policies, payroll, compliance, reporting).
• Employee Experience & Events – Plan and lead engagement initiatives, coworking days, and HR-led events, ensuring cultural alignment and measurable outcomes.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of progressive HR experience, with at least 3 years as an HRBP in a multinational or technology/e-commerce environment.
• Demonstrated knowledge and experience of HR practices across multiple EMEA countries (i.e., Portugal, Spain, Germany, UK) with ability to navigate differing labor laws, payroll, and compliance requirements.
• Experience calculating and managing payroll and benefits in Portugal; exposure to EMEA-wide payroll/benefits vendors and platforms.
• Event planning and employee engagement program design experience.
• Proven ability to influence and partner with senior leaders across geographies, time zones, and functions.
• Strong experience in employee relations and talent development.
• Hands-on experience with HRIS platforms and comfort with reporting/analytics.
• Exceptional communication skills in Portuguese and English (written and spoken).
  • Additional language expertise in Spanish preferred.
• Ability to work independently, handle ambiguity, and deliver results under a fixed-term contract.
• Ability to work a modified workday/workweek with appropriate overlap with leadership in U.S. time zone.

About Tillster
Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.

Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.

Thriving at Tillster
As a member of Tillster, you will embody our core values:

• Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to Tillster’s stage of development, resources, and stated goals.
• Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
• Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
• Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
• Drive Results: Focus on achieving tangible outcomes and delivering high performance.
• Own It: Take responsibility for your actions and the success of your work.
• Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global Tillster team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Follow us on:
Tillster.com: https://www.tillster.com/
Tillster Careers: https://www.tillster.com/careers
LinkedIn: https://www.linkedin.com/company/tillster/

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Tillster cares about the safety of all our employees—even those we’ve yet to hire

RECRUITMENT FRAUD WARNING
We want to help you stay safe during your job search. Tillster will never:

• Request personal/financial information during recruitment
• Require payment or fees
• Ask for sensitive PII before a formal job offer
• Collect information via email or phone (only through secure channels)
• Extend offers without in-person or virtual interviews

Red flags: All official communications come from @tillster.com addresses only
Suspicious activity? Report immediately to Tillster HR, Legal, or Cyber Security teams.